Premium Support

Enterprise Edition

Use a quote form to get a quote or contact our sales sales@stor2rrd.com for a price list.

Quote form

Customers with a support plan receive the Enterprise edition and are entitled to

  • Professional product support services
  • SLA: next business day response time for critical issues
  • Priority in bug fixing
  • Assistance with the tool installation, upgrade or migration
  • New functionality implementation on request (if it is reasonable and possible)
  • Automatic data exports to third-party solutions

Free edition device limitations:

  • 8 storage devices
  • 8 SAN switches
  • 12 LAN switches

Free edition feature limitations:

Would you be interested in live online session with our expert to explain all product features on our demo site?

Apply here

Data Export for Custom Reports and Third-Party Applications

Monitoring as a Service

We offer STOR2RRD as a Service when we host and operate performance monitoring of your storage infrastructure.

Feature Free edition Enterprise edition
Monitored devices up to 8 unlimited
Alerting 3 items unlimited
Number of Volumes in a Custom Group up to 10 unlimited
Proxy Agent yes
SAN Topology yes
Historical reporting yes
SLA 1 working day
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes
Feature Free edition Enterprise edition
Monitored SAN switches up to 8 unlimited
Alerting 3 items unlimited
Number of Ports in a Custom Group up to 10 unlimited
Proxy Agent yes
Historical reporting yes
SLA 1 working day
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes
Feature Free edition Enterprise edition
Monitored LAN switches up to 8 unlimited
Alerting 3 items unlimited
Number of Ports in a Custom Group up to 10 unlimited
Proxy Agent yes
Historical reporting yes
SLA 1 working day
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes