Enterprise Edition
Customers under support get the Enterprise edition of the product with these benefits:
- Unlimited number of monitored devices
- Proxy Agent
- SAN Topology
- Reporter: unlimited number of reports with the option to automate their run
- Ad hoc historical reporting including XLS/PDF/CSV output
- Unlimited number of alerts (Free Edition allows 3 alerting groups)
- Unlimited number of Pools, Volumes or SAN ports in each Custom Group
- API for data export to 3rd party tools
Support Services
- Professional product support services
- Priority in bug fixing
- Assistance with the tool installation, upgrade or migration
- SLA: next business day response time for critical issues
- New functionality implementation on request (if it is reasonable and possible)
- Report automation and customization (automated generation of reports in graphs, CSV, PDF or XLS format) report examples
- Development of accounting reports on customer request
- Development of whatever reports or data exports from data collected by the tool
- Prolong data retention time (all data is stored for 3 months then it's being averaged)
- Automatic data exports to third-party solutions
Would you be interested in live online session with our expert to explain all product features on our demo site?
Apply here
Data Export for Custom Reports and Third-Party Applications
Monitoring as a Service
We offer STOR2RRD as a Service when we host and operate performance monitoring of your storage infrastructure.